Privacy Policy
This Privacy Policy explains how Store Canvas Hub (“we”, “us” or “our”) collects, uses and protects your personal information when you visit https://www.storecanvashub.com (the “Website”), place an order, contact us or subscribe to our emails. By using the Website, you agree to the practices described here.
1. Who we are
Store Canvas Hub is an online retailer located at 708 Baywood Dr, Sanford, FL 32773, USA. You can reach us at support@storecanvashub.com or +1 407-302-1414.
2. Information we collect
Information you give us
- Contact details such as your name, email address, phone number and shipping address when you place an order or send us a message.
- Newsletter details such as your name, email address and, if you choose to share them, your phone number and birthday.
- Communications including the content of emails, form submissions and support requests.
Information collected automatically
- Usage data such as pages visited, time on site, referring pages, browser type, device type and IP address.
- Cookies and local storage used to keep your cart contents, remember preferences and understand how the Website is used.
3. How we use your information
- To process, confirm and deliver your orders and handle returns.
- To respond to your questions and provide customer support.
- To send newsletters and promotional emails when you have opted in.
- To send service messages about your orders or account, which are not marketing.
- To improve the Website, our product selection and our services.
- To detect and prevent fraud, abuse and security issues, and to meet legal obligations.
4. Email marketing and your choices
We only send marketing emails to people who have subscribed. Every marketing email includes an unsubscribe link, and you can also opt out at any time on our Unsubscribe page or by emailing support@storecanvashub.com. We honour opt-out requests promptly and in line with the U.S. CAN-SPAM Act. Unsubscribing from marketing does not stop transactional emails related to your orders.
5. Cookies
We use essential cookies and browser storage to run the Website (for example, to remember your cart) and may use analytics cookies to understand traffic. You can block or delete cookies in your browser settings, although some features may not work as intended.
6. How we share information
We do not sell your personal information. We share it only with:
- Service providers who help us operate the business, such as payment processors, shipping carriers, email delivery providers and website hosting, under obligations to protect your data.
- Legal authorities when required by law, court order or to protect our rights, customers or the public.
- Business transfers in connection with a merger, acquisition or sale of assets, in which case your information remains subject to this policy.
7. Data retention
We keep personal information only as long as needed for the purposes described above, including to meet legal, tax and accounting requirements. Newsletter data is kept until you unsubscribe or ask us to delete it.
8. Security
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. Your rights
Depending on where you live, you may have the right to access, correct, delete or obtain a copy of your personal information, and to object to or restrict certain processing. To make a request, email support@storecanvashub.com. We will verify your request and respond within the time required by applicable law.
10. Children’s privacy
The Website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with information, please contact us and we will delete it.
11. Third-party links
The Website may link to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
12. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised. Material changes will be highlighted on the Website.
13. Contact us
Questions about this policy? Email support@storecanvashub.com, call +1 407-302-1414 or write to Store Canvas Hub, 708 Baywood Dr, Sanford, FL 32773, USA.